Privacy Policy

1. About this Policy

Solutions Project Nigeria Limited (“Solutions Project”, “we”, “us” or “our”) respects the privacy of people who visit our website, contact us, submit an enquiry or request a quotation. This Policy explains the personal information we collect through this website, why we use it, how it may be handled by service providers, and the choices available to you.

2. Information We Collect

When you use our General Enquiry form, we may collect your name, email address, telephone number and message. When you use our Request a Quote form, we may collect your name, company, email address, telephone number, service required, project or requirement title, project location, preferred timeline and requirement details. We also receive information you choose to provide by email or telephone.

The website may also generate limited technical information required for security, delivery and diagnostics, such as IP address, browser/device information, referring page, date and time of access, and server or security logs.

3. Why We Use Personal Information

We use personal information to receive and respond to enquiries; assess and respond to quotation requests; communicate about a prospective or existing business relationship; route a request to the appropriate internal function; maintain business and correspondence records; protect the website and our systems against misuse; and comply with applicable legal, regulatory, accounting or contractual obligations.

4. Legal Basis and Consent

Depending on the circumstances, processing may be necessary to respond to your request before entering into a contract, to perform a contract, to comply with a legal obligation, for a legitimate business purpose that does not override your rights, or on the basis of your consent. Where the website asks for consent, you may withdraw that consent for future processing, subject to any other lawful basis that may apply.

5. Website Forms and Formspree

Our website forms are designed to use Formspree as a form-processing service. When Formspree is activated, information submitted through a form is transmitted to Formspree for processing and delivery to Solutions Project. General website enquiries are intended for info@solutionsprojectltd.com, while quotation-related communications are intended for rfq@solutionsprojectltd.com. Form submissions may also be retained within the Formspree account according to the configuration and retention settings applied to that service.

Do not submit passwords, payment-card information, sensitive personal information or other information that is unnecessary for us to understand your request.

6. Analytics and Cookies

The website is prepared for Google Analytics 4, but analytics will only operate when a valid measurement ID is configured. If analytics or non-essential cookies are activated, the website should provide the appropriate notice and consent controls required for the configuration in use. Essential browser storage or technical data may be used where necessary for security or basic website operation.

7. Sharing and Service Providers

We may disclose personal information to personnel who need it to respond to your request; technology, hosting, email, security and form-processing providers acting for us; professional advisers where reasonably necessary; and public authorities where disclosure is required by law. We do not sell personal information.

8. International Processing

Some technology service providers may process or store information outside Nigeria. Where personal information is transferred internationally, we will seek to use lawful transfer mechanisms and appropriate safeguards required by applicable data-protection law.

9. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing quotations or business relationships, resolving disputes, maintaining appropriate records and meeting legal or regulatory obligations. Information that is no longer required should be deleted, anonymised or securely archived in accordance with applicable retention requirements.

10. Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or electronic storage method can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable law and any lawful limitations, you may request information about our processing of your personal information; request access to or correction of your information; request deletion or restriction where applicable; object to certain processing; withdraw consent where processing is based on consent; and raise a complaint with the Nigeria Data Protection Commission or another competent authority.

12. Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for the content or privacy practices of third-party sites.

13. Changes to this Policy

We may update this Policy when our website, business practices, service providers or legal obligations change. The effective date shown at the top of this page identifies the current version.

14. Contact Us

For privacy questions or requests, contact Solutions Project Nigeria Limited at info@solutionsprojectltd.com, telephone 08064641700, or write to Bazz Homes, ED5, Ned Imasuen Avenue Cadastral Zone, Sabon Lugbe, Abuja, FCT, Nigeria.